Resources

FAQs

Questions our customers ask about
car loans and vehicle financing

Buying a new car and getting a car loan can be confusing. We’ve compiled some answers
to common customer questions to make the process a little less stressful.

How long does the application take to complete?

Do I need to know my social insurance number?

How are loan payments calculated?

Will you help me choose my vehicle?

What season is best for buying a new car?

Do I need to make a down payment?

I’m a new resident in Canada. Will I be able to qualify for a car loan?

I’ve been turned down for a car loan before, can you help me?